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Frequently Asked Questions

General Electrical Services FAQ's

Where is Next Level Electric located and what areas do you serve?
We are based out of Clayton, NC, and are proud to serve the greater Johnston County area, including Clayton, Garner, Smithfield and its surrounding communities.
 
Are you licensed and insured?
Yes, we are fully licensed and insured. Our team of professional electricians is trained to perform work that is 100% compliant with all local and national electrical codes, giving you peace of mind.
 
How do I get an estimate for a project?
You can easily get in touch with us by giving us a call or sending us a message through our website. We'll be happy to discuss your needs and provide a fair and competitive quote for the work you need done.
 
What if I have an electrical emergency?
We understand that electrical issues can happen at any time. We are available for emergency service calls to ensure your home or business is safe and your electrical problems are resolved quickly.
 

Residential Electrical Services FAQ's

Why would I need an electrical panel upgrade?
An electrical panel upgrade is often necessary for older homes or if you're adding new, high-powered appliances like a hot tub or electric vehicle charger. It ensures your home can safely handle the increased electrical load.
Can you help with wiring for home renovations or additions?
We specialize in new construction and home renovation wiring. Our team will work with you to plan and install all the necessary electrical lines, outlets, and lighting for your project.
Do you install generators for homes?
Yes, we provide full generator installation services. We can help you select the right generator for your home and ensure it is properly installed and connected to your electrical system.
Can you install smart home devices and security lighting?
Absolutely. We can help you with the installation of smart thermostats, smart lighting, security cameras, and motion-activated security lighting to make your home more convenient and secure.

Commercial Electrical Services FAQ's

Can you handle large-scale commercial projects and new construction?
Our master electricians are equipped to handle commercial projects of any size, from small retail spaces to large new construction developments. We have the expertise to manage your project from start to finish.
What kind of lighting services do you offer for businesses?
We provide comprehensive commercial lighting services, including new lighting installations, parking lot lighting, security lighting, and energy-efficient LED upgrades to help reduce your operating costs.
Are you available for after-hours or weekend work?
We understand that electrical work can disrupt your business. We are often able to schedule work after business hours or on weekends to minimize any downtime for your operations.
Can you help us with our business's electrical code violations?
Yes. If your business has been cited for electrical code violations, we can quickly diagnose the issues and perform the necessary repairs to bring your property up to code.